Staff Ranks Explained

In this article you will find information regarding the current ranks. If any information is inaccurate please post in the comment section below.

Current Ranks

Name of Staff Rank	Duties
Helper	In-Game Assistant Enforce & Assist in "Help" CC Answer questions in-game and on the forums . The role of a Helper will be to provide assistance to the Soulsplit community on forums, in-game & discord. Covers: Help cc, player related questions, Minor punishment
Moderator	In-Game Moderator with Limited Commands Handle in-game issues Handle player reports Provides donation assistance Monitors certain sections on the forums If needed, completes helper duties Covers: In-game monitoring, Player Reports , monitors certain forum sections, and previous duties
Global  Moderator	A Global Moderator is the next position available for an in-game Moderator once they've shown growth as a mentor, leader & staff member. A Global moderator is both a In-game/Forums Mod. Covers: In-game monitoring, Player Reports , monitors Majority of forums, Handles minor forum maintenance
Administrator	Handles major forum maintenance Directs the lower Staff team Deals with bugs directly The Administrative team handles day to day in-game/Forums activities. They are also responsible for supervising lower tier staff members, along with handling Staff related reports. Covers: Monitors and demotes/promotes lower staff team, deals with higher-scale issues, and handles lower staff reports & monitors progress of fellow staff members. Handles staff applications.
Jr. Forum Moderator	Trial for Forum Moderator Monitors the forums and provides daily maintenance. The jr forum moderator will be responsible for moving topics, preventing spam and archiving old threads. Covers: Minor forum maintenance.
Manager	The highest rank a normal player can earn Manages the Soulsplit Staff team Managers often supervise the staff team as a whole, while also managing daily operations of Soulsplit. Staff related issues are usually handled by management unless assigned to a Administrator. Management will have final say in any and all promotions/demotions. Covers: The forums and the staff team.
Office worker	Works At SoulSplit Headquaters Handles account problems Handles hacked account refunds Handles payment issues Handles bans & unbans, mutes & unmutes. Handles advertising
Developer	Designs and develop content for Soulsplit Design and work on Soulsplit's client Covers: Soulsplit's content and playable client